Medical Insurance Specialist [United States]


 

About us

We are a remote medical billing company providing insurance billing for many different specialities and companies. We work together as a team to ensure accuracy and effeciency when it comes to resolving claim issues. We are collaborative, supportive and innovative.

Our work environment includes:

  • Work-from-home
  • Relaxed atmosphere
  • On-the-job training
  • Safe work environment

Medical insurance specialist requires fundamental knowledge of filing insurance claims on 1500 HCFA/UB claim form, how insurance companies pay accordingly to contracts, how to read and interpret an insurance explanation of benefits (EOB), and do precise follow-up with the insurance company via, phone, email, insurance web sites, etc. at an acceptable volume per day.

Essential Functions:

  • Initiate correction on all claims with errors by the designated time.
  • Follow up on any correspondence that may have been received on that day or the previous day.
  • Completes precise follow-up of insurance aging claims with no response as well as denied claims.
  • Create and submit appeals package to various payers as needed.
  • Submit electronic billing daily.
  • Work to resolve all rejections by billing system and payers.
  • Claim volume verification.
  • Report trends regarding denials or any claim specific process to management timely.
  • Cross train on billing all lines of business to the different payers.
  • Specialist will complete and review accounts that may have a credit balance and resolve the account.
  • May post payments from the different payers to patient’s accounts when applicable.
  • Assure that the collection of deposits and co-pays when applicable.
  • Assists patients and staff with questions concerning their insurance coverage.
  • Perform all other duties as assigned.

Qualifications

  • High school graduate
  • Medical terminology knowledge preferred
  • Basic computer knowledge, Excel proficient strongly preferred.
  • One-year insurance follow-up/denial experience preferred.

Laboratory billing preferred but not required

Knowledge, Skills, and Abilities Required

  • Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
  • Must be able to read and interpret an EOB.
  • Ability to manage multiple and simultaneous responsibilities and to prioritize duties/tasks independently.
  • Ability to initiate communication with patients, co-workers, and management effectively and respectfully.
  • Willingness to develop or improve processes and/or procedures as needed.
  • Must have analytical mindset.
  • Must be able to trend denial and claims with no response and report issues to management timely and effectively.
  • Must be able to hold oneself accountable and stick to schedule.
  • Must be dependable and on time.
  • Ability to prioritize your own work.
  • Knowledge of medical insurances (Medicare, HMO’s, PPO’s, commercial, MCO’s Medicaid) regulations, physician billing and collection process.

Job Type: Full-time

Pay: $33,956.00 - $40,792.00 per year

Benefits:

  • 401(k)
  • Paid time off
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Medical Billing: 1 year (Required)

Work Location: Remote

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